Policy
Privacy Policy
Maison Aroma handles customer information with care and follows South African POPIA principles.
Information we collect
We may collect your name, email address, WhatsApp number, delivery address, order details, payment status, enquiry details, and website analytics data.
How we use information
We use your information to process orders, arrange delivery, provide customer support, respond to enquiries, manage wholesale applications, improve the website, and send marketing communication where permitted.
POPIA
Maison Aroma processes personal information only for legitimate business purposes, keeps it reasonably secure, and does not sell customer personal information.
Payment data
Online payments are processed through PayFast. Maison Aroma does not store card details on this website.
Marketing pixels
The site may use Google Analytics, Meta Pixel, TikTok Pixel, and similar tools to measure performance and improve advertising. These tools should be configured with appropriate consent and privacy settings before launch.
Your rights
You may contact Maison Aroma to request access, correction, or deletion of your personal information where applicable under South African law.